1. Acceptance of Terms
By accessing and using the services provided by Al Noor Solutions ("we," "our," or "us"), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Services Description
TAHSMM Solutions provides the following services:
- AI Solutions Development (Chatbots, Machine Learning, Automation)
- Web Development (Websites, E-commerce, Web Applications)
- Mobile Application Development
- Digital Consulting and Strategy
- Technical Support and Maintenance
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
3. Client Responsibilities
3.1 Information Accuracy
You agree to provide accurate, current, and complete information when requesting our services. You are responsible for maintaining the accuracy of your account information.
3.2 Project Requirements
You must provide clear project requirements, necessary materials, and timely feedback to ensure successful project completion.
3.3 Content Responsibility
You are solely responsible for all content, data, and materials you provide to us. You warrant that you have all necessary rights and permissions for such content.
4. Payment Terms
4.1 Pricing
All prices are quoted based on project scope and requirements. Final pricing will be confirmed in a written agreement or proposal.
4.2 Payment Schedule
Payment terms will be specified in your project agreement. Typically:
- 50% deposit required to begin work
- 50% due upon project completion
- Monthly retainers for ongoing services
4.3 Late Payments
Late payments may result in project delays or suspension of services. Interest may be charged on overdue amounts as specified in your agreement.
5. Project Timeline and Delivery
Project timelines are estimates based on the information provided. Actual delivery dates may vary based on:
- Complexity of requirements
- Timeliness of client feedback
- Scope changes during development
- Third-party dependencies
We will make reasonable efforts to meet agreed-upon deadlines but are not liable for delays caused by circumstances beyond our control.
6. Intellectual Property Rights
6.1 Client-Owned Content
You retain all rights to content, data, and materials you provide to us.
6.2 Developed Work
Upon full payment, you will own the final deliverables as specified in your agreement. We retain rights to:
- Use the project in our portfolio
- Reuse general techniques and knowledge gained
- Pre-existing tools and frameworks
6.3 Third-Party Components
Projects may include third-party libraries, plugins, or services subject to their own licenses.
7. Warranties and Disclaimers
7.1 Service Warranty
We warrant that our services will be performed with professional skill and care. We will correct any defects in our work at no additional cost during the warranty period specified in your agreement.
7.2 Disclaimer
Except as expressly stated, our services are provided "as is" without warranties of any kind. We do not guarantee:
- Uninterrupted or error-free operation
- Specific business results or outcomes
- Compatibility with all systems or platforms
8. Limitation of Liability
To the maximum extent permitted by law:
- Our total liability shall not exceed the amount paid for the specific service
- We are not liable for indirect, incidental, or consequential damages
- We are not responsible for third-party services or content
- You agree to indemnify us against claims arising from your use of our services
9. Confidentiality
Both parties agree to maintain confidentiality of proprietary information shared during the business relationship. This obligation survives termination of services.
10. Termination
10.1 By Client
You may terminate services with written notice. You are responsible for payment of all work completed up to the termination date.
10.2 By Us
We may terminate services if you:
- Breach these terms
- Fail to make required payments
- Engage in abusive or unethical behavior
11. Modifications to Terms
We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified terms.
12. Dispute Resolution
12.1 Negotiation
In the event of a dispute, both parties agree to first attempt resolution through good-faith negotiation.
12.2 Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana.
13. General Provisions
13.1 Entire Agreement
These terms, together with any project-specific agreements, constitute the entire agreement between you and Al Noor Solutions.
13.2 Severability
If any provision is found to be unenforceable, the remaining provisions will continue in full force.
13.3 No Waiver
Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
13.4 Assignment
You may not assign or transfer these terms without our written consent. We may assign these terms without restriction.
14. Support and Maintenance
Support and maintenance services are provided as specified in your service agreement. This may include:
- Bug fixes and security updates
- Technical support during business hours
- Performance monitoring
- Backup and recovery services
Additional support beyond the agreed scope may incur additional charges.
15. Data Protection and Privacy
We process your personal data in accordance with our Privacy Policy. By using our services, you consent to such processing and warrant that all data provided is accurate.
16. Contact Information
For questions about these Terms of Service, please contact us:
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.